Título: | DEVELOPMENT OF SERVICES IN EDUCATION: AN APPLICATION OF CONJOINT ANALYSIS TO MASTER IN BUSINESS ADMINISTRATION PROGRAMS. | ||||||||||||||||||||||||||||||||||||||||
Autor: |
LEONARDO PEREIRA RODRIGUES DOS SANTOS |
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Colaborador(es): |
JORGE FERREIRA DA SILVA - Orientador |
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Catalogação: | 12/NOV/2003 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4111&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4111&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.4111 | ||||||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||||||
The purpose of this work is to identify the main features
of the Master in Business Administration programs and how
these programs are evaluated by students and former
students, aiming at helping academic institutions develop or
improve their Master degree courses in the area. In this
research, the conjoint analysis method was used to
determine the set of features considered relevant by Master
in Business Administration students. The thesis was
developed in two stages: choosing the attributes and levels
to be evaluated by respondents and analyzing such
evaluation. The attributes and levels to be assessed were
chosen only after the existing information was analyzed
and a focus group was conducted. The set of stimulis to be
given to the Master in Business Administration students was
then chosen based on the orthogonal project calculated by
the statistical software SPSS. The next stage involved data
collection using questionnaires, which were personally
delivered to the respondents or, in some cases, sent by e-
mail. Finally, the statistical software SPSS was used to
analyze the relative importance of the attributes and the
partial utilities of the levels proposed in the field
research, achieving the general goal of identifying the
relevant features for the concept of a Master´s degree
course.
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