Título: | MANAS: AN EPISTEMIC TOOL TO SUPPORT THE DESIGN OF COMMUNICATION IN COLLABORATIVE SYSTEMS | |||||||
Autor: |
CLARISSA MARIA DE ALMEIDA BARBOSA |
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Colaborador(es): |
CLARISSE SIECKENIUS DE SOUZA - Orientador |
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Catalogação: | 30/MAR/2007 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | |||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=9730&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=9730&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.9730 | |||||||
Resumo: | ||||||||
Collaborative systems (SiCos) support or enable human
interaction online;
this involves users communicating not only with the system,
but also, and mainly,
with each other. Theoretical contributions reveal and
empirical studies illustrate
and provide evidence of the influence of SiCos on the
communication among
users (USU communication), the users´ experience, and
ultimately on the social
activity supported by the system, as well as group
dynamics. The effects of SiCos,
especially the social effects, call for the development of
design tools that help
designers make more informed decisions. In this work, we
introduce Manas, a
Semiotic Engineering epistemic tool that enables designers
to represent their USU
communication project, and offers them qualitative feedback
on the potential
social effects of their project on interaction between
users and the system as well
as among themselves. In doing so, Manas leads designers to
reflect upon both the
problem being handled and the proposed solution, allowing
them to make more
conscious decisions. Furthermore, Manas registers the
underlying rationale in the
USU communication project, which is a valuable source of
information and study
of the design process and its product, and creates
favorable conditions for the
transmission of this knowledge to users through the system
interface. Users will
then be able to use the system more efficiently. Thus Manas
potentially enhances
the quality of SiCos.
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