Logo PUC-Rio Logo Maxwell
ETDs @PUC-Rio
Estatística
Título: THE IMPACT OF ENTERPRISE RESOURCE PLANNING ON UNIVERSITIES
Autor: SILVIO GLICERIO MENDONCA
Colaborador(es): SILVIO HAMACHER - Orientador
Catalogação: 14/JAN/2004 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4388&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=4388&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.4388
Resumo:
The present work is concerned with private teaching institutions and their business processes. The impact on the cultural and operational scenario of such institutions has been analyzed based on an integrated process encompassing the administrative, personnel and academic areas. Aiming at improving processes, reducing costs and fetching a competitive differential, some of these institutions adopted an integrated management system called ERP - Enterprise Resource Planning. A survey was performed on: information systems typology, vertical applications versus horizontal applications, ERP definition, business processes, suppliers, market, historic and ERP focused on teaching activities. A semi-structured questionnaire was used to interview key people from some institutions. The analyses and conclusions presented in the present work aim to broad the knowledge of resources management and processes at the teaching institutions.
Descrição: Arquivo:   
COVER, ACKNOWLEDGEMENTS, RESUMO, ABSTRACT, SUMMARY AND LISTS PDF    
CHAPTER 1 PDF    
CHAPTER 2 PDF    
CHAPTER 3 PDF    
CHAPTER 4 PDF    
CHAPTER 5 PDF    
CHAPTER 6 PDF    
BIBLIOGRAPHY AND ANNEX PDF