ETDs @PUC-Rio
| Título: | LOGISTIC SERVICE PROVIDERS AND THEIR CUSTOMERS: AN EMPIRICAL STUDY | |||||||
| Autor: |
NADIA DO AMOR DIVINO DE LIMA |
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| Colaborador(es): |
LUIZ FELIPE RORIS RODRIGUEZ SCAVARDA DO CARMO - Orientador |
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| Catalogação: | 24/JUL/2012 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | THESIS | |||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=19925&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=19925&idi=2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.19925 | |||||||
| Resumo: | ||||||||
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Considering the growth and importance of the outsourcing of logistics activities in Rio de Janeiro and the lack of more specific studies of logistics operators in Brazil, this master thesis aims to analyze the logistics service providers and their contractors in the metropolitan area of Rio de Janeiro. Six companies were considered in this study, three contractors and three logistics service providers. This analysis includes factors as motivation for hiring, contracted activities, length of contract, the contracting process, the performance indicators used and the future expectations considered by the logistics service providers and contractors, including the benefits and disadvantages of these relationships in a supply chain.
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