Heat exchangers are essential equipment in the cooling system of various process equipment, aiming to ensure its effectiveness and operational efficiency. The objective of the work is the computational simulation of the fluid flow transporting cleaning artifacts from a technological alternative for heat exchangers that does not require interruption of the industrial process. The motivation resulted from the potential of the CFD computational tool to generate numerical results of interest, complementing the experimental database in critical flow locations that are difficult to instrument. The simulation was carried out by Fluent/Ansys 2023 R2, using the κ-omega SST (Shear Stress Transport) turbulence model based on the Reynolds average approach (RANS - Reynolds-Averaged Navier-Stokes). The simulation results (velocity, pressure fields, and turbulence structures) guided adjustments and localized improvements in the constructive design of the proposed online cleaning technological alternative, allowing the elimination of recirculation zones and a 62.2 percent reduction in localized pressure losses that so drastically impact the costs of pumping the fluid to transport cleaning artifacts. The simulated pressure reproduced the measurement results with 2.5 percent agreement. In conclusion, the computational tool proved to be strategic in guiding the improvement of the constructive design of the innovative online cleaning device. If, on the one hand, experimental data provides a reliable reference based on measurements traceable to reference standards, numerical simulation provides relevant information across the entire flow domain.