The aim of this dissertation is to contribute to the advancement of knowledge about innovation capacity and obstacles to innovation faced by information technology service companies, with emphasis on the role of infrastructural technologies (Portuguese acronym, TIB) in strengthening this capacity. In particular, the dissertation seeks to answer how the companies in this sector perceive the importance of the TIB functions - metrology, standardization, technical regulation and conformity assessment - in their cycles of innovation, with a view to highlighting the benefits derived from the consolidation of the national infrastructure of technological services to support the innovative capacity of these companies. The methodology includes: (i) bibliographic and documentary review on the central themes of the dissertation; (ii) definition of the study object and selection of the primary source of data - IBGE s Innovation Research (Pintec 2014); (iii) preparation of the tabular plan for requesting a special tabulation of the Pintec 2014 to IBGE; (iv) analysis and discussion of the results; and (v) formulation of research findings and suggestions for the next edition of Pintec and future studies. The results are as follows: (i) the identification of Pintec 2014 items directly associated with the TIB functions; and (ii) the analysis of companies perception of information technology services on the relevance of TIB functions in their innovation cycles.