The objective of this doctoral thesis is to investigate the productions of meanings that are (de)constructed by volunteers who work in order to assist people in refugee situations at the Refugee Service Center, maintained by the Associação São Vicente de Paulo (ASVP) and located in neighborhood of Botafogo, south zone of the city of Rio de Janeiro. Since we tried to understand the meanings promoted by volunteers from different perspectives, the data was generated, through qualitative interviews, with a psychologist, a children s entertainer and a Portuguese teacher as foreing language, all offering voluntary assistance to refugees. In order to achieve our objectives, we made use of the theoretical-methodological postulates of the Narrative Analysis framework, since, through this tool, we can promote investigation into how volunteers evaluate the refugees they serve; the motivations for (dis)continuity in offering the care practice they perform; as well as analyzing the way in which volunteers develop their identity practices, which, in this work, are understood as performative, fluid and emerging during the interactional flow. The data observed here point to voluntary work as a socio-interactional arena in which disparate meanings and systems of coherence are operationalized, which permeate the religious, educational, legal and clinical discursive domain.