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ETDs @PUC-Rio
Estatística
Título: TRENDS OF BANK POSITIONING IN THE INSURANCE INDUSTRY IN FRANCE
Autor: EMMANUEL LORENZON
Colaborador(es): PAULO CESAR DE MENDONCA MOTTA - Orientador
Catalogação: 30/SET/2005 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=7169&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=7169&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.7169
Resumo:
Since banks invested in the selling of insurance in the mid-80´s in France, they have conquered more space becoming leaders in the market, including the main family of products linked to life saving plans. The banks were able, at that time, to identify the new opportunities, to the extent of becoming the leading force in the industry´s evolution. From empirical testing based on the Dephi forecasting method, an attempt is made to address the main strategic issues in order to better define what will be the positioning of banks in this industry in the next years. Research results demonstrate that banks are likely to continue concentrating in the personal segment in products related to life saving plans and retirement products, taking advantage of the opportunities related to welfare state reform and to all the social change that is taking place. Banks may also find opportunities in the distribution of products that are simplified, packaged and integrated with the banking offer, taking advantage of an extensive outlet network, the nature of the relationship with clients and a clientele that is not insofar holding products. In the corporate segment, the focus must be on corporate pension plans. Lastly, the mobilization capacity of the sales team and the usage of management information system such as CRM, as well as efficient process management are the key factors in the continuing evolution of banks.
Descrição: Arquivo:   
COVER, ACKNOWLEDGEMENTS, RESUMO, ABSTRACT, SUMMARY AND LISTS PDF    
CHAPTER 1 PDF    
CHAPTER 2 PDF    
CHAPTER 3 PDF    
CHAPTER 4 PDF    
CHAPTER 5 PDF    
CHAPTER 6 PDF    
BIBLIOGRAPHY AND ANNEX PDF