Título: | SUSTAINABILITY REPORTING AND ORGANIZATIONAL COMMUNICATION: AN ANALYSIS IN THE LIGHT OF THE INSTRUMENTAL RATIONALITY VERSUS SUBSTANTIVE RATIONALITY DICHOTOMY | ||||||||||||||||||||||||||||||||||||
Autor: |
LUIZA DE FARIA SARAIVA |
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Colaborador(es): |
ALESSANDRA DE SA MELLO DA COSTA - Orientador |
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Catalogação: | 27/ABR/2015 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=24490&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=24490&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.24490 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
Based on the analysis of the 2012 Sustainability Reports from four
companies of different segments (Telecommunications, Insurance, Cosmetics and
Mining), this research sought to understand the prevailing rationality in this type
of publication, in relation to the concepts of instrumental rationality and
substantive rationality, based on Guerreiro Ramos. To accomplish this goal, the
theoretical framework presented a discussion about the concepts of social
responsibility, sustainability, substantive rationality, instrumental rationality,
organizational identity and corporate reputation. Regarding the methodological
procedures, collected documents were studied using content analysis, which
allowed the creation of categories of observation, which are: (1) Relationship with
Stakeholders; (2) Institutional statements and frameworks; (3) Legal Aspects, and
(4) Triple Bottom Line balance. Next, each category was related to a set of
characteristic elements of the two rationales listed, creating two different
classifications. According to the results, in general, it was possible to identify the
predominance of elements related to instrumental rationality in most speeches,
which confirms the initial assumption and indicates the utilitarian calculation
largely seen in these documents. As a practical matter, this study’s findings
contribute to the management of organizations, once it becomes possible for these
companies to ponder over and problematize their positioning and their actions in
relation to sustainability, observing if the option for a more superficial discourse
that seeks only a good corporate image is as effective as a discourse that reports
organizational values and practices that address the real challenges of a current
sustainable management. In addition, these findings may raise new questions
about the subject – such as how the evolution of speech in sustainability reports of
the one company over time would be, which could be better explored by further
studies.
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