Título: | THE FANS-CONSUMER: TEAM IDENTIFICATION AND BARRIERS FOR MEMBERSHIP PROGRAM ADOPTION | ||||||||||||||||||||||||||||||||||||
Autor: |
LEANDRO DE FRANCA PEREIRA |
||||||||||||||||||||||||||||||||||||
Colaborador(es): |
LUIS ALEXANDRE GRUBITS DE PAULA PESSOA - Orientador JORGE BRANTES FERREIRA - Coorientador |
||||||||||||||||||||||||||||||||||||
Catalogação: | 22/SET/2014 | Língua(s): | PORTUGUESE - BRAZIL |
||||||||||||||||||||||||||||||||||
Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
||||||||||||||||||||||||||||||||||||
Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=23483&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=23483&idi=2 |
||||||||||||||||||||||||||||||||||||
DOI: | https://doi.org/10.17771/PUCRio.acad.23483 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
The concept of innovation – not only related to technology, but known as any idea or practices that is perceived as new by people – is critical to reach new consumers and consequently for the organizations growth. In this sense, the sport marketing area has presented recently examples of innovations, as the Membership Program for Fans, launched by Brazilian soccer teams. This dissertation did a study about the impact of team identification of the fan consumer related to his perception of the innovation attributes of the Membership Programs, as well the perception related to the barriers to adopt the program, in order to identify the effects on attitude and intention to adopt the Membership Program by fan-consumers. It was conducted a survey through data collected by physical and online questionnaires. The data was analyzed via structural equations modeling. The results suggests that team identification has a direct and positive effect on the perception of innovation of the Membership Program, and that team identification, relative advantage and value are the attributes the have highest influence in the attitude and intention to adopt the program by fans-consumer.
|
|||||||||||||||||||||||||||||||||||||
|