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Estatística
Título: IMPACTS OF ACCREDITATION AND CERTIFICATION OF PRODUCTS BY ACCREDITATION BODIES: A MULTIPLE CASE STUDY IN BRAZIL
Autor: PAULO ROBERTO MARTINS COELHO
Colaborador(es): MAURICIO NOGUEIRA FROTA - Orientador
MARIA FATIMA LUDOVICO DE ALMEIDA - Coorientador
Catalogação: 15/JAN/2013 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=20988&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=20988&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.20988
Resumo:
The objective of this dissertation is to contribute to the advancement of scientific knowledge about the impacts of product certification by accredited organisms in selected industrial sectors, through a multiple case study in Brazil. In the institutional context in which this research is situated, it is assumed that accreditation plays a crucial role in achieving confidence and trust between suppliers and consumers, as well as regulatory authorities. The research methodology encompasses: (i) bibliographical and documental review on accreditation, conformity assessment and product certification; (ii) design of a conceptual model that integrates the referred themes, within the perspective of future application in companies from selected industrial sectors in Brazil; (iii) design, conduction, and scoring of semi-structured interviews with managers of selected accredited organisms and companies; (iv) development of a multiple case study focusing on these selected companies; and (v) formulation of suggestions for future research and application in other sectors in Brazil. The main results can be summarized as follows: a conceptual model for evaluating the impacts of product certification by accredited organisms; and a consistent set of key drivers and operational indicators for measuring the impacts of product certification by accredited organisms.
Descrição: Arquivo:   
COVER, ACKNOWLEDGEMENTS, RESUMO, ABSTRACT, SUMMARY AND LISTS PDF    
CHAPTER 1 PDF    
CHAPTER 2 PDF    
CHAPTER 3 PDF    
CHAPTER 4 PDF    
CHAPTER 5 PDF    
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