Título: | INDIVIDUAL COMMITMENT IN THE CONTEXT OF ORGANIZATIONAL CHANGE: A STUDY ABOUT THE MAIN BARRIERS AND FACILITATORS | ||||||||||||||||||||||||||||||||||||
Autor: |
JULIANA CARVALHO MUNIZ |
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Colaborador(es): |
SANDRA REGINA DA ROCHA PINTO - Orientador |
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Catalogação: | 11/JUN/2010 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=15763&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=15763&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.15763 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
Individual Commitment in the Context of Organizational Change: A Study
about the Main Barriers and Facilitators has as a main objective to identify, in the
perception of the employees, barriers and facilitators to the commitment with
organizational change in a Brazilian public company. Based on a literature review
about organizational change, organizational commitment and commitment with
change, eight assumptions were formulated to be verified in the practice. The
assumptions, related to commitment with change, treat the following themes:
change meaning, resistance to change, the role of manager, the role of
communication, identity, image, psychological contract, and ultimately, behavior.
The research, qualitative and deductive, was conducted with fifteen employees of
the company being studied to verify the assumptions by the semi-structured
interviews. It is concluded that, in the eight assumptions suggested by the
literature, two, related to resistance and the psychological contract, are not valid
for the study. Among the main barriers to commitment with change are: the
political influence in the organization; the bureaucracy and hierarchy; the
cynicism and disbelief; the indulgence and flaws in people management and
communication. Among the main facilitators are: the meaning of change
widespread in a positive way; the role of managers; the communication, that for
some employees has been made clear; the identification of many employees with
the organization X; the positive image of organization; the long-term and trustful
psychological contract; and discretionary behavior of many employees.
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