Título: | PROCESS OF INTEGRATION AND IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM, ENVIRONMENTAL MANAGEMENT SYSTEMS AND SECURITY AND OCCUPATIONAL HEALTH SYSTEMS | ||||||||||||||||||||||||||||||||||||
Autor: |
ILZA MARIA FRANCO BELGA |
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Colaborador(es): |
JOSE EUGENIO LEAL - Orientador JOSE ROBERTO DE SOUZA BLASCHEK - Coorientador |
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Catalogação: | 28/SET/2007 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=10666&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=10666&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.10666 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
This dissertation proposes an integration process and the
implementation
of quality management systems, environmental and safety
policies, and
occupational health. These systems are presently operating
separately in the
company. The company´s core business is the production of
industrial gases and
its internal policies establish that the integration
process should take into
consideration the culture of the organization and also the
efforts already taken to
move in this direction. The methodology applied for the
systems integration
management is under knowledge domain and it is being used
by organizations and
by the academy. It was selected and adopted by a skilled
team assigned for this
purpose, and it was defined that, instead of
restructuring, adjustments would be
made to existing systems. There are also comments about
weak points identified
in the program of implementation of isolated systems that
should be considered
for the integration process, as well as the needs that
drive the integration and
expectations related to responsiveness, scope of work,
collected results and also
the outcome in terms of cultural change. The strategy is
considered relevant when
deciding for systems integration and for the methodology
Six Sigma, which is the
tool that allows costs measurement and the implementation
of the philosophy of
continuous improvement to exceed customer´s expectations.
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