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ETDs @PUC-Rio
Estatística
Título: NEW FORMS OF DEFENSE IN OVERLOAD AGE
Autor: TERESINHA DE JESUS NOSKE ROSSI
Colaborador(es): ANA MARIA NICOLACI DA COSTA - Orientador
Catalogação: 07/JUL/2004 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5156&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5156&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.5156
Resumo:
This study aimed at investigating how Internet users are dealing with the increase of interaction possibilities brought about by new communication devices and, specially, by the e-mail. An investigation was carried out with fifteen men and women who were at least twenty-five years old and had been using the Internet and e-mail programs for at least a year. An open-ended-question interview was conducted with each of them. After transcribed, the material collected in these interviews was analyzed through discourse analysis techniques. The results of this analysis made it possible to identify the emergence of three types of excess concerning the new forms of interaction: the excess of interaction, the excess of demand for interaction and the excess of incoming messages. These results also made it possible to conclude that these users are using different forms to deal with these excesses and to defend themselves from them. They give priority to urgent messages, open different e-mail accounts in order to separate different levels of intimacy, use at least one extra account so that they do not have to inform their personal address to sites or people they do not trust, quickly delete undesirable messages, use a special moment of the day to read and reply messages, and, finally, control - as well as reduce - the amount of e-mail contacts.
Descrição: Arquivo:   
COVER, ACKNOWLEDGEMENTS, RESUMO, ABSTRACT AND SUMMARY PDF    
CHAPTER 1 PDF    
CHAPTER 2 PDF    
CHAPTER 3 PDF    
CHAPTER 4 PDF    
CHAPTER 5 PDF    
CHAPTER 6 PDF    
REFERENCES AND ANNEX PDF