This dissertation makes an analysis of the current administrative situation of a company of transport of medium load that acts for 40 years in the segment of loads. The Company (Transalvini), located in Petrópolis-RJ, now is in the transition phase of acting just as carrier of loads to act as operator logistics, for its more significant customer, FRN (Fleischmann Royal Nabisco). That transition requests several changes so much in the administrative part as operational. The modification is being only possible due to trust in the services rendered by Transalvini in elapsing of the years of partnership and to the accompaniment and technological progresses applied in equipments and operation. Seeking otimization the task of distribution of products and to reduce costs, FRN hired Transalvini not only to continue transporting its loads but also to store products, dry and colds (refrigerated) and its sold fleet of distribution of the CD (Centers of Distribution) for delivery in the final consumers. Actually the Carrier suffered a