Sustainable procurement implies the inclusion of social and environmental criteria in addition to economic criteria in the procurement decision. This modality has been growing among Universities and is essential for them to reach their sustainability goals. In 2010, PUC-Rio instituted its Environmental Agenda, which lists guidelines that encourage sustainable procurement and consumption. This research aims to raise whether these guidelines are followed and which sustainability criteria are adopted in the procurement processes of consumer items; identify the factors that hinder its adoption and propose strategies and practices that enable the systematic adoption of sustainable procurement at PUC-Rio. The qualitative research method used was a single case study, having as its unit of analysis the decision-making processes and procurement of consumer items in sectors of this University. Purchase records between 2016 and 2020 were collected and in-depth interviews were conducted with managers and employees involved in the processes. It was identified that the procurement process at PUC-Rio is partially decentralized, with the departments being responsible for adopting the criteria in the procurement decision, which is a factor that hinders the adoption of a general policy of sustainable procurement. For the most part, the procurement of consumer items do not take into account sustainability criteria, nor is there a record of sustainable suppliers. The interviews revealed that it is desirable and necessary to adopt a procurement policy and create strategies that guide the university sectors in their procurement, as well as in monitoring procurement and consumption data to meet the guidelines of PUC-Rio s Environmental Agenda.