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Título: WHAT ARE THE MOST IMPORTANT ATTRIBUTES FOR FEMALE CONSUMERS OF CELL PHONES?: A CONJOINT ANALYSIS APPLICATION
Autor(es): DEBORA GRIFFO MATTIODA
Colaborador(es): ELAINE ASSAYAG - Orientador
Catalogação: 14/FEV/2006 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=7772@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=7772@2
DOI: https://doi.org/10.17771/PUCRio.acad.7772
Resumo:
Ever since the privatization of all companies of the Telebras system, the phone cell market has had as main characteristics the price wars and the lack of differences among the four companies working in Rio de Janeiro (Vivo, TIM, Oi e Claro). As the market gets more mature, segmentation seems to be the key to increase sales, since prices are almost all the same. On this report, the conjoint analysis theory is used with the objective of identifying what characteristics mainly influence women when they are buying their mobile phone. First, four attributes (and for each of them, three levels) to cell phones were chosen based on qualitative researches previously made. These attributes were inserted onto the SPSS 11.0 software for Windows that generated nine products. Questionnaires where women had to rank these nine products were distributed afterwards. Using the same software, it was possible to identify what attribute is considered to be the most important for female costumers, as well as the combination of attributes that represents the ideal product.
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