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Título: EARLY CHILDHOOD EDUCATION: OPERATIONAL ASPECTS FOR KINDERGARTEN SERVICE
Autor(es): FABIO FAVAGROSSA DOMINGUEZ ALONSO
Colaborador(es): LUIZ CARLOS GESUALDI JUNIOR - Orientador
Catalogação: 26/ABR/2006 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=8205@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=8205@2
DOI: https://doi.org/10.17771/PUCRio.acad.8205
Resumo:
The main objective is to identify and measure the level of satisfaction of our current parents as well as the alumni parents of the daycare/ kindergarten school Jardim dos Pirilampos. In order to achieve this goal, a customer satisfaction survey was created and answered by the parents of our current student body and the parents of our alumni. We examined administrative, pedagogical and physical aspects of our school The results show a positive response from the parents for the level of education and services provided by Jardim dos Pirilampos Some activities require improvement; an action plan will be developed and implemented by the school`s administration in order to reach parent`s expectations.
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