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Título: THE SEARCH OF IMPROVEMENT OF FEC´S QUALITY: FACTORY OF CRYOGENICS EQUIPMENTS
Autor(es): JOAO FRANCISCO BOTTINO
Colaborador(es): HAROLDO LORENA TRACHTENBERG - Orientador
Catalogação: 21/MAR/2006 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=7956@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=7956@2
DOI: https://doi.org/10.17771/PUCRio.acad.7956
Resumo:
This study objectified to discover areas of powerful improvement of quality in a factory of cryogenics equipments, FEC, pertaining for the group White Martins Industrials Gases. A Work & Service Satisfaction follow up was made to find which areas would present the biggest dissatisfaction indicator, thereafter will apply a tool of quality to find the possible reasons of that problem, at the end of the implement of the tool, suggestions of improvement will be give.
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