| Título: | SMART SUPPLY CHAINS IN INDUSTRY 5.0: DEVELOPMENT OF A SCOR-DS-BASED DIAGNOSTIC ARTIFACT | ||||||||||||
| Autor(es): |
MARCELO SOARES ARYDES GOMES |
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| Colaborador(es): |
RODRIGO GOYANNES GUSMAO CAIADO - Orientador |
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| Catalogação: | 15/JUL/2026 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=76881@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=76881@2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.76881 | ||||||||||||
| Resumo: | |||||||||||||
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The digital transformation of supply chains has expanded the debate on smarter, more
resilient, sustainable, and human-centric operations. In this context, this research aimed to
develop, refine, and exploratorily apply an analytical taxonomy of intelligent Operations and
Supply Chain Management (OSCM) based on SCOR-DS, operationalized through a maturity
grid and a diagnostic tool. The study adopted a qualitative and exploratory approach grounded
in Design Science Research, combining a scoping review, theoretical construction of the
taxonomy, initial expert evaluation of the maturity grid, and empirical application in four
organizations from different sectors: public transportation, mining, food manufacturing, and
grocery retail. The proposed taxonomy connects the seven SCOR-DS processes - Orchestrate,
Plan, Order, Source, Transform, Fulfill, and Return - with meta-dimensions related to artifact
architecture, digital infrastructure, Industry 5.0 value capabilities, systemic dynamics, resource
orchestration, and performance.
As a result, the OSCM Maturity Analyser was developed as a diagnostic interface
supported by generative AI to organize qualitative evidence, suggest maturity classifications,
justify assessments, indicate evidence strength, and generate improvement paths. The final
maturity grid was structured into five levels: N1 Initial, N2 Developing, N3 Structured, N4
Integrated, and N5 Adaptive/benchmark. The findings indicate that the analyzed organizations
are still in transition toward intelligent OSCM, with no occurrence of N4 or N5 in the evaluated
cells. The results show that maturity does not depend solely on the adoption of digital
technologies, but on the integration of processes, data, people, governance, learning, and value
creation. This research contributes theoretically by integrating SCOR-DS, Industry 5.0,
Complex Adaptive Systems, and Resource Orchestration Theory into a diagnostic artifact, and
contributes practically by providing an applicable tool for maturity assessment and roadmap
development in supply chains.
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