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TRABALHOS DE FIM DE CURSO @PUC-Rio
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Título: THE CORPORATE UNIVERSITY AS A KNOWLEDGE MANAGEMENT TOOL: THE CASE OF ERNST AND YOUNG TERCO
Autor(es): DIOGO TEIXEIRA DANTAS
Colaborador(es): SANDRA REGINA DA ROCHA PINTO - Orientador
Catalogação: 02/FEV/2026 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=75226@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=75226@2
DOI: https://doi.org/10.17771/PUCRio.acad.75226
Resumo:
This conclusion of course s paper presents concepts and approaches that contribute to the understanding of issues related to Organizational Knowledge Management from one of the best and largest global Consulting and Auditing, Ernst & Young Terco (E and YT). In short, it aims to show the awareness of the importance of the Corporate University of Emst and Young Terco (EYU) as a knowledge tool for the development of Organizational Knowledge Management in the company. From interviews-in depth with the management team of the firm, it was possible to observe their understanding and inquiries regarding Knowledge Management in the organization, the relevance of EYU for the company and their professional career, initiatives and tools for dissemination of knowledge as well as recommendations for future improvement in this process. As a result of research, it can observe the importance and benefits of implementing EYU as a facilitator of Knowledge Management intra-organizational. Among the main contributions of this research are recognizing the importance of the Corporate University for the creation and development of competitive advantage in the company and the appreciation of intellectual capital of its employees.
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