Título: | THE IMPACT OF ARTIFICIAL INTELLIGENCE ON INTERNATIONAL DIGITAL COMMERCE: INSIGHTS FROM THE NIKE CASE | ||||||||||||
Autor(es): |
ANNA CAROLINA ROHRS GUIMARAES |
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Colaborador(es): |
CARLOS FREDERICO DE SOUZA COELHO - Orientador |
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Catalogação: | 16/JUL/2025 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=71620@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=71620@2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.71620 | ||||||||||||
Resumo: | |||||||||||||
Artificial Intelligence (AI) is an extremely relevant factor in the strategic
growth of companies and therefore already plays a central role in international
digital commerce. Multinational companies have entered a new era of
opportunities, with predictive analytics, mass personalization, and optimization of
logistical processes. Thus, this study aims to delve deeper into how technological
evolution has impacted online marketing practices and how AI has redefined the
relationship between companies and their audience, enabling rapid adaptation to
different cultural and economic contexts around the world and achieving greater
accuracy and efficiency. To this end, the research is based on a literature review
that analyzes corporate behavior in the face of this technological strengthening
and, through qualitative research, identifies opportunities for exponential growth,
as well as management challenges, including serious ethical and data security
risks for consumers, along with the challenge of training leadership teams to work
effectively with AI. To deepen the practical analysis, a case study on Nike is
presented, showing how the company has been impacted by these transformations
and, according to projections, will have 47.70 percent of its revenue coming from
digital commerce by 2030 (NIKE, 2024). It is concluded that a deeper
understanding of new Artificial Intelligence technologies is essential for
companies seeking internationalization, aiming to integrate their different
channels and address security gaps to build brands that earn consumer trust.
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