This work addresses the importance of diversity and inclusion in the context of the work environment, in addition to investigating how this occurs in practice, bringing benefits to companies and to employees, since plural environments have the possibility of maximizing knowledge acquired through different experiences in the problem-solving process. Furthermore, we currently see a movement in society in discourses regarding the inclusion of minorities in the formal market, with laws as a promoter. For this reason, this project also aims to investigate existing laws, and which groups are protected by them, as well as the process of integrating these candidates into the workplace. Furthermore, it is worth highlighting that plural environments are currently also a strategic variable and impact how the culture and values of companies are seen in the market and potential candidates for a process. Therefore, the work was divided into sections, containing a contextualization, a justification, a basis supported by the theoretical framework, presentation of the methodology, and a case study. Finally, an objective conclusion is presented regarding the material studied. As supporting material, works by writers in the administration area were used, as well as other sources.