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Título: IMPLANTATION OF A SYSTEM OF STANDARDS OF PERFOMANCE AND QUALITY IN A CIVIL COMPANY OF CONSTRUCTION: THE PLANEX CASE ENGINEERING
Autor(es): MANOEL CALIXTO NETO
Colaborador(es): PAULO CESAR TEIXEIRA - Orientador
Catalogação: 19/AGO/2005 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=6873@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=6873@2
DOI: https://doi.org/10.17771/PUCRio.acad.6873
Resumo:
This work, not only considers the development of the culture of a theoretical referencial on quality in civil construction, but basically to introduce the sequence of systems of standards of performance and quality in the workmanships of planex, aiming at one better adaptation of traditional literature on the subject, and to analyze if the current system adds competitive differential the company, and if it diminishes wastefulnesses of materials used in its workmanships. We look for to show the important value of the human referencial, moved for motivation and performance, in a construction company, that searchs the balance between production and quality, aiming at to add competitive differential of performance and quality of services in relation the competition.
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