The strong expansion of e-commerce, through buying and selling in the virtual world, has made smartphone apps experience a notable increase in the demand for downloads. Companies, which sought to adapt to the new form of consumption, would be prepared for misfortune that threatened the economy, trade and industries worldwide: the pandemic caused by the Corona Virus Disease (Covid-19). Within this context, the dark kitchen has emerged as a smart solution to overcome the barriers faced by society. It should be noted that, even before the pandemic, this kitchen model was already being undertaken with the aim of making deliv-eries in urban and industrial areas in Europe. The focus of the ghost kitchens is the meal delivered through a virtual medium, leaving aside the expenses with furniture, lounge structure, very expensive rentals in strategic locations - and it also facilitates the management of people. Before these changes, the work will analyze companies that have undertaken in the dark kitchen model, in addition, it will present the statistics of the consumption of meals via the application; the Smart City and e-commerce concepts, training and cost reduction, as well as the delivery consumer profile.