Knowledge is present in the development of man, who has the capacity of learning, accumulating and spreading that knowledge. The difference among companies lies on the people who are part of them, and who create and bring results for the organization. In this way, in Knowledge Management Age, companies should provide an encouraging environment and favorable conditions for the acquisition of personal and professional knowledge by their personnel, measures which will lead to the success of the organization. This work analyses the aspects related to Knowledge Management and investigates whether it is present in the Trainee Program of the retailer Lojas Americanas.