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Título: FANS AND BRAND AMBASSADORS: BEHAVIOR, EFFECTS AND OPPORTUNITIES
Autor(es): PAULA BEVILAQUA VILHENA DE CARVALHO
Colaborador(es): JOAO RENATO DE SOUZA COELHO BENAZZI - Orientador
Catalogação: 30/AGO/2016 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=27245@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=27245@2
DOI: https://doi.org/10.17771/PUCRio.acad.27245
Resumo:
This study aims to analyse the behavior and position of brand ambassadors who participates in the online community Embaixadores.com in Portugal. Based on that, it tries to indentify values and opportunities in this segment for the brands in the market. For this, it will be debated concepts of word of mouth marketing, collaborative marketing and the brand value in nowadays. The study methodology will be sustained by observation, contents analyses of the website enterprise, surveys and interviews. To complement, it will explore the behavior and position of Brazilians activies consumers, how they related with the brands they consumes, personally and by social networks, sustained by the same concepts.
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