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Título: THE IMPACT OF SMARTPHONES ON THE PERFORMANCE OF EMPLOYEES OF A COMMERCIAL BANK: CASE STUDY: ITAÚ UNIBANCO S.A
Autor(es): KAMILA DA SILVA CAMPOS DE SOUZA
Colaborador(es): PAULO CESAR TEIXEIRA - Orientador
Catalogação: 20/MAI/2016 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26451@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26451@2
DOI: https://doi.org/10.17771/PUCRio.acad.26451
Resumo:
The advance of New Information and Communication Technologies (NTCIs) and the emergence of smartphones has transformed the way we relate, the flow of information in society and even in the corporate environment. The trend of using work equipment for personal use has been on the rise in recent years. The utilization of smartphones in the workplace, though initially seen as an instrument for productivity, is also observed as a distraction. This study aims to identify the ingluence of habits of the use of smartphones in the performance of employees in regional branches of a commercial bank.
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