Título: | THE CONSUMER BEHAVIOR CHANGES DUE TO HIGH PRICES OF SERVICES IN RIO DE JANEIRO | ||||||||||||
Autor(es): |
MARIANA ZONATTO MONTEIRO |
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Colaborador(es): |
RENATA CELI MOREIRA DA SILVA - Orientador |
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Catalogação: | 11/MAI/2016 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26359@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26359@2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.26359 | ||||||||||||
Resumo: | |||||||||||||
This research aims to investigate the changes in consumer behavior in a
scenario of high inflation. Through in-depth interviews with an audience with
middle-class of Rio de Janeiro, where its main behaviors and attitudes were
identified such as: an understanding about inflation, the purchasing and
consumering behavior during the period of inflation. The results showed that
consumers have knowledge of what is inflation, but demand more education
actions from the government and the schools. What motivates the purchase of
services is the need, and the quality is more important than price. And during
inflation, spending and cuts are occurring, auto services and replacements for
cheaper.
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