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Título: INFLUENCE OF LEADERSHIP ON ORGANIZATIONAL CLIMATE: MANAGEMENT EXCELLENCE: CASE STUDY BRMALLS
Autor(es): RICARDO DECCACHE MARTINS
Colaborador(es): PAULO CESAR TEIXEIRA - Orientador
Catalogação: 29/MAR/2016 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26053@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=26053@2
DOI: https://doi.org/10.17771/PUCRio.acad.26053
Resumo:
This study seeks to highlight, through the analysis of specific case, the importance of leadership in organizational climate with a focus on quality management. Starting from the definition of leadership, with emphasis on quality management beacause it is the method most applicable to a service provider company as BR MALLS Participações S.A.. For it being a new company and with culture still under construction, it is extremely important to check the quality of management in order to investigate and make necessary adjustments necessary to ensure a good organizational climate.
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