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Título: A STUDY ON REMODELING STRATEGIC MARKETING SERVICES: THE CASE OF MOTEL
Autor(es): MANUELA DE SOUZA MACEIRA BELAY
Colaborador(es): JOAO RENATO DE SOUZA COELHO BENAZZI - Orientador
Catalogação: 24/SET/2014 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=23497@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=23497@2
DOI: https://doi.org/10.17771/PUCRio.acad.23497
Resumo:
This study aims to analyze changing sector motel to hotel, where he became reality due to world events to be held in Brazil, more specifically in Rio de Janeiro, and a cultural shift in our society. For this initial approach was the reality of the two sectors and then emphasized the perspective from the viewpoint of marketing, where customers are the main focus. Finally, we analyzed the client s perspective this change while staying in a hotel that was recently motel.
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