Título: | PSYCHOLOGICAL REACTANCE IN PURCHASING DECISION | ||||||||||||
Autor(es): |
LIDIANE DUARTE SILVA DE OLIVEIRA |
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Colaborador(es): |
PAULO CESAR DE MENDONCA MOTTA - Orientador |
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Catalogação: | 20/MAR/2014 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=22704@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=22704@2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.22704 | ||||||||||||
Resumo: | |||||||||||||
This paper is presented in seven chapters. The introduction presents the theory of psychological reactance with examples in general. In chapter 2, there are the four elements concepts and theoretical categories used as basis of this analysis divided according the examples presented in the chapter before. Actually, these examples were divided according criteria defined by the author. In chapter 3, the theory of psychological reactance is presented again, however, as methodology. In chapter 4, the results of the present work are presented by means of qualitative analysis. People next to the author were interviewed. These people described their experiences as consumers when they felt their freedom of choice threaten by an enterprise such as a salesperson or a contract, for example. In this way, the aim is show the examples using the categories presented before, including transcription of some narratives to help to answer to the questionings of this paper. Lastly, chapter 5 ends the study with the conclusions and notes about future stages of the research. Thereafter, chapters 6 and 7 present bibliographic references and annexes, respectively.
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