The adoption of model-sharing services has been the strategy of many companies as a way of optimizing resources and improving the quality of services. This study addresses the basics concepts of Shared Services Centers (SSC), the main benefits and impacts generated by it,the care that must be taken into account in its implementation, the main processes and operating principles that guide the Shared Services Centers as well as the best strategies for the implementation process of CSC in an organization. It also presents a brief review of research on CSC that discusses the utility of this form of organization in Brazil, conducted by a leading business consulting. The analysis also includes the company profiles best suited to the use of this strategy. You can identify the critical success factors and the importance of managing people, services and information technology (IT) to do so. Highlighted, this study reinforces the contribution of CSC in constant pursuit of organizational competitive advantage, enabling an increase in the company s performance in general. Finally, it is presents a case of success of a Brazilian company implementation of the CSC.