TRABALHOS DE FIM DE CURSO @PUC-Rio
| Título: | THE IMPORTANCE OF KNOWLEDGE MANAGEMENT IN SMALL BUSINESS: A CASE STUDY IN HORUS | ||||||||||||
| Autor(es): |
RAPHAEL MACHADO DE FIGUEIREDO COSTA |
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| Colaborador(es): |
PATRICIA ITALA FERREIRA - Orientador |
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| Catalogação: | 22/JUN/2012 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=19710@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=19710@2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.19710 | ||||||||||||
| Resumo: | |||||||||||||
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This present job deals with a case study that seeks to identify ways in which a small enterprise can minimize the loss of knowledge with the departure of an experienced professional, using the knowledge management as a way of doing it. Initially discusses what knowledge is, how it is created, how is transfered and how knowledge management can bring sustainable competitive advantage. Then, it tries to identify what are the most appropriate forms for that organization to retain this knowledge, so that it remains within the company, even with the departure of any person. And, finally, demonstrates that knowledge management serves as a tool to minimize such losses.
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