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Título: CASAS BAHIA`S E-COMMERCE: THE RELIABLE DEGREE OF CLASS C IN THE PURCHASE ONLINE
Autor(es): RODRIGO POLYCARPO SILVA SANTOS
Colaborador(es): DANIEL KAMLOT - Orientador
Catalogação: 29/JUL/2010 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=16048@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=16048@2
DOI: https://doi.org/10.17771/PUCRio.acad.16048
Resumo:
The purpose of this study is to analyze how much the consumer from class C believes in the e-commerce, verify the behavior and risks noticed during electronic transactions. To complement the data analysis, it was developed a survey based on a series of questions and other prompts. The survey data results were used to understand and analyze the risks identified by the participants about e-commerce, focusing in Casas Bahia and its consumers.
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