It is unanimous between the employees and managers within the IBM Brazil Incentives & Commissions Department – RJ that the turnover rate has sensibly increased in this area of the organization, since it has been transferred from USA to RJ (average of approximately three to four people leaving per month, during the year of 2008). Because of that, this research project consisted on a case study about this specific department in IBM, with the objective of investigate job relations between employee and employer, in a tentative of identifying some of the reasons that might have caused the voluntary request to leave the company in 2008. To assist on explaining this issue, this study was based on three theories: Organizational Climate, Organizational Commitment and Psychological Contract. Besides documental and bibliographic research, interviews were conducted with a sample of employees within this area with the aim of gathering information about possible reasons that could be triggering a high level of turnover in 2008. The results made it possible to identify three reasons that could help on explaining the question and showed that the organizational climate didn’t seem to be a factor of collaboration to the high level of turnover.