| Título: | THE HÄAGEN-DAZS CASE CONSUMERS BEHAVIOR | ||||||||||||
| Autor(es): |
GIOVANNA FIUZA DE CASTRO LOGUERCIO |
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| Colaborador(es): |
JOAO RENATO DE SOUZA COELHO BENAZZI - Orientador |
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| Catalogação: | 02/FEV/2009 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | SENIOR PROJECT | ||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=13003@1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=13003@2 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.13003 | ||||||||||||
| Resumo: | |||||||||||||
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In Brazil, the production and consume of ice-cream have been
in high level
constantly in the past years. Moved by the hot temperatures,
Brazilian people
consumed more ice-cream, in 2007 - according to the
Association Brazilian of
Industry of Ice-cream (ABIS) there has been un increase of
17.4% compared with
the previous year, mainly due to the variety of products in
the market. The North-
American company HÄAGEN-DAZS discovered, in the Brazilian
market, a
potential target public and is becoming synonym of
excellence and quality in her
products.
In this paper the conjoint analysis´ method is applied, with
the objective to
identify the factors that have influence in the whole
process of the consumer s
buying decision.
Through qualitative research, three attributes were
previously identified
(two of which have three levels and one has four levels)
that interfere in this
process. After that, questionnaires with twelve previously
selected cards were
distributed so that the interviewed people could order them
according to
preference.
As a result of this work, it was possible to identify which
attribute is
considered as the most relevant by the consumers, as well as
reach the ideal
product and outlining proposals through the combination of
these attributes.
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