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Título: THE CASE HARLEY-DAVIDSON: THE BEHAVIOR OF THE CONSUMER
Autor(es): ROBERTA HENRIQUES MILIONE
Colaborador(es): JOAO RENATO DE SOUZA COELHO BENAZZI - Orientador
Catalogação: 23/JUN/2008 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=11833@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=11833@2
DOI: https://doi.org/10.17771/PUCRio.acad.11833
Resumo:
The objective was to identify to which the values that are perceived by the consumers when opting to products of the Harley-Davidson mark. Therefore, the bibliographical base was extracted of books and available articles in the Internet on culture, micro culture, behavior of the consumer, process of purchase decision, lifestyle, segmentation of market and positioning. The results point that the values more perceived by the consumers of products of the Harley-Davidson mark had been: lifestyle, freedom, status, quality of the motorcycle, tradition of the mark and old style of the motorcycle. Moreover, some points had been salient that of somehow can contribute for better attendance and satisfaction of the customers.
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