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Título: MANAGEMENT OF THE RELATIONSHIP WITH PROVIDERS OF LOGISTIC SERVICE: A CASE STUDY
Autor(es): ALEXANDRA CARVALHO DE LIMA
Colaborador(es): MARCELO GHIARONI DE A E SILVA - Orientador
Catalogação: 26/JUL/2007 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: SENIOR PROJECT
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=10190@1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/TFCs/consultas/conteudo.php?strSecao=resultado&nrSeq=10190@2
DOI: https://doi.org/10.17771/PUCRio.acad.10190
Resumo:
The purpose of this work was to identify the relationship degree it enters an Logistic Providers and its contractor. Initially the study it presents a bibliographical revision of the logistic one, detaching the definition of Logistic Providers, target of performance, origin, attributions and criteria for election and pointers of performance. After that the main benefits, risks and barriers are presented associates to the use of Logistic Providers. Amongst the benefits they are distinguished: devotion to core business, improvement of the service level, flexibility in the attendance to the demand. How much to the relationship, the level of partnership was determined based on the motivadores and the characteristics of the important PSL for the relationship.
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