Título: | ERGONOMICS ANALYSIS OF THE DEVELOPERSNULL WORK VERSUS THE USERSNULL MENTAL MODEL; WITH A FOCUS ON THE INFORMATION ARCHITECTURE OF WEBSITES | |||||||
Autor: |
RENATA ZILSE PEREIRA BORGES |
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Colaborador(es): |
ANAMARIA DE MORAES - Orientador |
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Catalogação: | 02/JUL/2004 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | |||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5128&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5128&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.5128 | |||||||
Resumo: | ||||||||
This research for master degree seeks to understand the
Information
Architecture of hypertextual systems - in which the users
are neglected by today s
process of development - having the study of case based on
the websites of some
of Rio de Janeiro universities. It is intended, with the
research, to improve the
websites usability, making the navigation and localization
of information easier for
the people who interact with the hypertextual system,
pointing out the implications
to the Information Architecture.
A few methods and techniques were used, in four steps:
1. Through exploratory research, it was sought to perceive
what the developers
think about the construction of a university website and,
on the other side,
what the users experience when they navigate on such sites;
2. Through Participatory Ergonomics, it was sought to
conceive the Information
Architecture of a university website:
2.2 By eliciting the users Mental Model with regard to the
information
organization and assemblage;
2.3 By knowing the navigation task and making the flow
chart;
3. Through the Ergonomics Analysis of the Task, it was
sought to assess the
Information Architecture of the sites selected in the study
of case;
4. With the Assessment of Specialists, the results of Step
2 methods were
compared with the Information Architecture found in the
universities
websites selected as the study of case.
The theory of the research has been confirmed, attesting
that the Information
Architecture solutions proposed by the developers do not
facilitate the use of the
system, where the user is not able to easily accomplish the
desired task.
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