Título: | CONTRIBUTION TO THE INTEGRATION THE MODERN LIFE OF THE ELDERLY POPULATION THROUGH THE USE OF THE AUTOMATIC TELLER MACHINE | |||||||
Autor: |
RENATO LUIZ ZINEZZI CASSEB |
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Colaborador(es): |
ANAMARIA DE MORAES - Orientador |
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Catalogação: | 13/AGO/2007 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | |||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=10316&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=10316&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.10316 | |||||||
Resumo: | ||||||||
Despite of the constant advances of the Brazilian
population aging, the
society tends to discourage the participation of the
elderly population in the
socioeconomic and cultural processes of production and in
the processes of
decision and integration of the society. This research
intends to contribute with
the integration of the elderly population suggesting
recommendations that adapt
the automated teller machine (ATM) to their Physical ,
cognitive and cultural
characteristics . The research was accomplished with aged
people with the
objective to evaluate and understand the way they interact
with the terminals
(ATM). The used methods were: two questionnaires, an
analysis of similarities,
an reading analysis of options in the menu of the
automated teller machine
systems and an analysis of hierarchization of stages of
the system. Starting from
the results, it was possible to propose recommendations
that can adapt some of the
functionalities of the automated teller machine to the
capacities and abilities of
interaction of the elderly population.
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