ETDs @PUC-Rio
| Título: | DEMONSTRATION OF QUALITY AND TECHNICAL COMPETENCE OF LABORATORIES: MODULAR STRATEGY FOR IMPLEMENTATION OF QUALITY SYSTEM IN THE ACADEMIC ENVIRONMENT MODULAR STRATEGY FOR IMPLEMENTATION OF QUALITY SYSTEM IN THE ACADEMIC ENVIRONMENT AND IN RESEARCH DEVELOPMENT LABORATORIES | ||||||||||||
| Autor: |
GILBERTO OLIVEIRA GOMES |
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| Colaborador(es): |
NORBERT FRITZ MIEKELEY - Orientador MAURICIO NOGUEIRA FROTA - Orientador PETER BODE - Orientador |
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| Catalogação: | 01/NOV/2001 | Língua(s): | PORTUGUESE - BRAZIL |
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| Tipo: | TEXT | Subtipo: | THESIS | ||||||||||
| Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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| Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=2066&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=2066&idi=2 [es] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=2066&idi=4 |
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| DOI: | https://doi.org/10.17771/PUCRio.acad.2066 | ||||||||||||
| Resumo: | |||||||||||||
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Quality assurance and quality management are based on
principles that are universally applicable. The principles
origin from industry and international trade, e.g. for
conformity assessment. The importance of the quality of
testing services is obvious, characterizing the economical
impact on international trade.Moreover, the economical
development and related powers by large common and national
markets result in the formation of trade barriers, reducing
the opportunities for free competition.To some, the
globalization of the economy was seen as a wrong direction;
others were stimulated to further harmonization of the
quality practices. This has led today toa well- organized
system of rulesand norms and mutual recognition thereof,
resulting in internationally accepted accreditation of
testing laboratories.The rapid growth of testing
laboratories with quality systems was therefore due to (i)
the strong need for internationally accepted export
certificates and (ii) the need for objective demostration
of the quality of services as a warranty to the quality of
products and services on competing markets.
Impelled by these developments the testing laboratories
providing services to production and export of goods became
increasingly trustful. But laboratories in the reserch,
development and teaching areas were initially immune to
these views on quality practices and/or had no external
drivinig forces for this. In this dissertation aiming at a
Master degree,the presented work focuses on development of
quality practices in the academic environment and
development laboratories.The main consideration of this
workis to implement quality practices without deviating
from the rigid structure of the norms.To this end, various
typical quality pactices were evaluted against the
requeriments of the international standard ISO/IEC 17025.
This has resulted in dissecting and ordering these
requirements by priority. This should contribute to reduce
the technical and psychological barriers and simplify the
implementation of this complex process in the academically
environment.
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