Título: | PETROBRAS BALANCED SCORECARD: DOWNSTREAM PERFORMANCE INDICATORS | ||||||||||||||||||||||||||||||||||||
Autor: |
WELLINGTON RODRIGUES |
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Colaborador(es): |
MARIA ANGELA CAMPELO DE MELO - Orientador |
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Catalogação: | 08/JAN/2007 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||||||||||||||||||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=9450&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=9450&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.9450 | ||||||||||||||||||||||||||||||||||||
Resumo: | |||||||||||||||||||||||||||||||||||||
Nowadays, the high degree of competitiveness privileges the
development
of strategical thinking, and the companies are required to
adequately face the
market pressure. A good performance measuring system is
fundamental for the
strategy of the organization, for it helps the organization
to maintain the desired
direction. In this context, it is important to align each
area strategical indicators
with corporative objectives, since an area might affect
corporation performance.
To measure these indicators is not a trivial task, since
the companies can adopt a
great number of them, generally ineffective and not
balanced for. The model of
performance evaluation proposed by Kaplan and Norton, in
1990, called the
Balanced Scorecard, provides a better balance between
performance indicators.
Petrobras, as one organization that implemented BSC, is
intensely working in the
refinement of this tool in its businesses units. The
adoption of BSC by Petrobras
aims at improving its indicators and creating a Strategical
Map that highlightens
its strategical objectives in an appropriate way. This
dissertation analyzes
Petrobras BSC, focusing the indicators at the Downstream
area. As a result of this
analysis, a new Strategical Map is suggested, with a
reduced number of objectives
and indicators, which makes possible to better communicate
its strategies.
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