Título: | ERGONOMIC EVALUATION OF THE USABILITY OF CONTENT MANAGEMENT AND PUBLICATION SYSTEMS: CASE STUDY OF GUTENBERG SYSTEM APPLIED ON THE SITE OF THE | |||||||
Autor: |
MIRIAN DA ROCHA DIAS |
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Colaborador(es): |
ANAMARIA DE MORAES - Orientador |
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Catalogação: | 25/MAI/2006 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | |||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=8379&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=8379&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.8379 | |||||||
Resumo: | ||||||||
The growth of the InterNet has caused larged increase in
the amount of
information on sites that run in a more and more dynamic
way. Therefore, many
companies have been using content management and
publication systems (CMS)
to manage it. However, the re-utilization of these systems
in a context other, than
the original one, may result in usability problems,
compromising its efficiency
and user´s satisfaction, the problem of this research. In
order to identify the
problems and provide recommendations that may facilitate
the interaction
between the content management and publication systems and
its users, this
research has as main objective to carry out an ergonomic
evaluation of the
Gutenberg system of management and publication of content,
through interviews
and usability tests carried out with users from Faperj -
Fundação Carlos Chagas
Filho de Amparo à Pesquisa do Estado do Rio de Janeiro -
and professionals from
Winco - company responsible for the system´s development.
In order to carry out
the analysis of the results gathered through research
techniques, the ergonomic
criteria of Nielsen, Bastien and Scapin have been used,
confirming the hypothesis
that the adjustments necessary for the application of the
content management and
publication systems in another context may cause usability
problems, making it
hard for the users that utilize the system to implement
and maintain the site. The
recommendations brought about by this research, result of
the users´ suggestions
together with the researcher´s over the process of
evaluation of the system, are
directed to the context analyzed. However, it may also be
of use as a reference to
for other systems of the same segment.
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