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Título: IMPLEMENTATION OF ERP TECHNOLOGY IN LOGISTICS 4.0: AN ACTION RESEARCH IN THE OFFSHORE INDUSTRY
Autor: ISRAEL PAULISTA BRANDAO
Colaborador(es): RODRIGO GOYANNES GUSMAO CAIADO - Orientador
RENAN SILVA SANTOS - Coorientador
Catalogação: 31/MAR/2025 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=69785&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=69785&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.69785
Resumo:
The offshore industry, immersed in the Fourth Industrial Revolution, Industry 4.0 (I4.0), faces unprecedented challenges with digitalization and digital transformation. In this context, ERP is still highlighted as a crucial technology for integrating and optimizing logistics processes in a digitized environment. The ERP within the I4.0 context, integrated with digital technologies, is fundamental to overcoming the challenges of so-called Logistics 4.0 (L4.0), providing greater visibility, control, and operational efficiency in supply chain management. This research aims to assess the implementation of ERP technology in I4.0 to enable L4.0, allowing for an analysis of the impacts and challenges of adopting this new system across human, technological, and organizational (HTO) dimensions during organizational digital transformation, viewed through the lenses of the Diffusion of Innovation Theory (IDT) and Cultural Determinism Theory (CDT). The study utilizes a scoping review to assess the current state of the literature on the application of ERP in Logistics 4.0 (L4.0), identify knowledge gaps, and map best practices and challenges related to the implementation of this technology, alongside action research to explore the implementation of ERP technology as an enabler of L4.0 in a major offshore oil and gas company. The results reveal a significant shift from legacy systems, with improved visibility and control, advanced process optimization, increased integration and collaboration in strategic decision-making, and reduced logistics costs. As practical contributions to the industry, the study identified how the determinants of ERP implementation in the context of L4.0 impact digital transformation in logistics processes, providing valuable insights for the effective and efficient implementation of ERP systems. The study enriches L4.0 literature by offering a detailed analysis of the crucial factors for ERP adoption through the lenses of IDT and CDT theories.
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