The dissertation is the result of research carried out with residents of Residencial Vale da Mata, in Xerém, Duque de Caxias - RJ, with the objective of analyzing the limits and possibilities of carrying out Social Technical Work - TTS in the Minha Casa, Minha Vida Program - PMCMV , implemented by the Municipal Housing Department of Duque de Caxias through the actions of the SocialService, and in the case, in particular, of this group of residents, who were included in the Program, after the 2013 environmental disaster that left countless people homeless in the municipality. The starting point of the investigation has as its reference the recurrent questions from residents regarding the difficulties of living in the territory, due to living in an environmentally protected area on behalf of Rebio do Tinguá, as well as the late direct intervention of public authorities in the housing process. in a condominium, since the factor that triggered the change process was considered sudden, due to the disaster that occurred, whichdisplaced them. The chosen methodological path was anchored in qualitative research, whose fieldwork was carried out through direct observation and semi- structured interviews; and in a systematic and continuous manner, documentary and bibliographical research was used to update information from a legal point of view in relation to the Program, which has undergone numerous changes overthe course of governments. The results obtained allowed us to understand the limits of the TTS, and it is believed that it can contribute to the restructuring of thetype of intervention in cases similar to that of the study, especially with regard to the way of looking at and conducting actions with the beneficiaries included in theProgram, after being victims of environmental disasters.