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ETDs @PUC-Rio
Estatística
Título: METHODOLOGY FOR EVALUATING THE CONTINUITY OF THE DISTRIBUTION SERVICE IN LOCATIONS WITH ACCESS RESTRICTIONS DUE TO RECORDS OF VIOLENCE
Autor: THAIS ROUPE BORGES
Colaborador(es): ARMANDO MARTINS LEITE DA SILVA - Orientador
ANDRE MILHORANCE DE CASTRO - Coorientador
Catalogação: 30/OUT/2023 Língua(s): PORTUGUESE - BRAZIL
Tipo: TEXT Subtipo: THESIS
Notas: [pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio.
[en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio.
Referência(s): [pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=64523&idi=1
[en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=64523&idi=2
DOI: https://doi.org/10.17771/PUCRio.acad.64523
Resumo:
The segments of generation, transmission and distribution constitute the production chain of the electricity sector, with the consumer or load being the last link that must be served by the distributors. The perception of quality, and consequently customer satisfaction, is intrinsically related, among other factors, to the continuity of supply ensured by the concessionaires. In Brazil, the National Electric Energy Agency (ANEEL) is responsible for regulating the distribution sector and establishing benchmarks in order to assess the efficiency of concessionaires in terms of reliability and quality of service provided. Several factors can impact the continuity of energy distribution, some of which are better known and manageable by companies, such as falling objects on the network or overloading equipment. However, other factors, such as access restrictions to certain areas due to violence and territorial control by criminal groups, present complex challenges and non-existent manageability on the part of the distributors. These limitations make it difficult to promptly restore the service in emergency situations, resulting in longer failure durations and negatively affecting the continuity indicators monitored by ANEEL, as well as consumer satisfaction. In this context, this dissertation proposes a methodology focused on identifying the distributor s assets located in areas with evidence of violence, which implies limited access by field service teams. The distribution company s geographic database (BDGD) is used to identify transforming units in areas with evidence of violence, also delineated by public data platforms. Clustering techniques and statistical tests are then used to assess whether the continuity indices in these areas are significantly different and higher than those in places where there are no records of violence. Distribution systems in the states of Rio de Janeiro and Pernambuco are used to test the effectiveness of the proposed methodology. Several tests are carried out and the results obtained are fully discussed.
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