Título: | VULNERABILITY, HYPOSUFFICIENCY AND DATA PROTECTION IN THE CONSUMER JOURNEY IN DIGITAL ENVIRONMENT | ||||||||||||
Autor: |
MARIANA DE MORAES PALMEIRA |
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Colaborador(es): |
CAITLIN SAMPAIO MULHOLLAND - Orientador |
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Catalogação: | 03/OUT/2022 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | ||||||||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=60693&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=60693&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.60693 | ||||||||||||
Resumo: | |||||||||||||
In this thesis examines the transformations in the digital environment
circumscribed to the intersections between new marketing practices and the
protection of the consumer-data subjects. The main drive is the strengthening of
information as an important asset in contemporary consumer society. From the
perspective of surveillance capitalism, it analyzes the central phenomena that
contributes to the establishment of a structure of stimuli and controls that permeate,
imperceptibly to the consumer s eyes, his journey. It is verified that digital
advertising, especially the so-called behavioral advertising, directed according to
the consumer s profile, despite being target of criticism by the doctrine and of
interest by the legislation, is only the visible part of an architecture of choices
permeated by dark patterns that hinder consumer protection in the digital
environment. In this scenario, the research investigates the sufficiency of personal
data protection mechanisms, as well as the existence of a new and universal
consumer vulnerability. Which is the digital vulnerability that gives rise as well to
a universal state of consumer hyposufficiency before commercial practices in the
digital environment.
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