The amount of recorded video in the world is increasing a lot due not only to the humans interests and habits regarding this kind of media, but also the diversity of devices used to create them. However, there is a lack of information about video content because generating video meta-data is complex. It demands too much time to be performed by humans, and from the technology perspective, it is not easy to overcome obstacles regarding the huge amount and diversity of video frames. In this work we propose an automated face recognition system to detect and recognize humans within videos. It was developed to recognize characters,in order to increase video meta-data. It combines standard computer vision techniques to improved accuracy by processing existing models output data in a complementary manner. We evaluated the performance of the system in a real data set from a large media company.