Título: | THE DIFFICULTIES FOR THE CONSTRUCTION OF COMMON SENSE FOR ORGANIZATIONAL PERFORMANCE MANAGEMENT: A CASE STUDY | |||||||
Autor: |
CAMILO DE LELLIS MORAIS |
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Colaborador(es): |
JOSE ROBERTO GOMES DA SILVA - Orientador |
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Catalogação: | 11/AGO/2004 | Língua(s): | PORTUGUESE - BRAZIL |
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Tipo: | TEXT | Subtipo: | THESIS | |||||
Notas: |
[pt] Todos os dados constantes dos documentos são de inteira responsabilidade de seus autores. Os dados utilizados nas descrições dos documentos estão em conformidade com os sistemas da administração da PUC-Rio. [en] All data contained in the documents are the sole responsibility of the authors. The data used in the descriptions of the documents are in conformity with the systems of the administration of PUC-Rio. |
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Referência(s): |
[pt] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5263&idi=1 [en] https://www.maxwell.vrac.puc-rio.br/projetosEspeciais/ETDs/consultas/conteudo.php?strSecao=resultado&nrSeq=5263&idi=2 |
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DOI: | https://doi.org/10.17771/PUCRio.acad.5263 | |||||||
Resumo: | ||||||||
Currently, corporation work is focused on good performance
in balance with strategy itself. In addition, a Performance
Management Model proposal has come forth prioritizing not
only financial indicators but also the non-financial
indicators. Such model aims to mobilize the corporation
with the aim work in line with the objectives defined in
the corporation strategic plan. The main focus of such model
is the construction of an integrated vision, not only
considering the different dimensions that comprised the
strategy, but also the different organizational players,
involved in its definition and implementation. Following
this concept, the first step is to build common sense on
what organization performance is and what this concept
means. In view of that, this research aims to identify the
aspects that render the construction of shared senses in
the organization performance difficult allowing for better
integration of strategic actions and supporting the
organization in tackling the complex challenges within the
competitive corporation environment. This study is
centrered on a joint-venture corporation from the
telecommunications sector, called Star One. The company is
part of a greatly complex competitive environment
considering that it is a brand-new corporation that,
therefore, it pursues the construction of its own identity.
To materialize such document, all Corporation Board and
strategic planning Managers have been interviewed. The
results emphasize staff commitment level and the
communications process on the organizational strategy.
These are significant elements for the success of an
organizational performance management model.
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